Plenert Consulting and Books

Resolve "quality chaos" by creating a link between quality problems and their optimal solutions.  With a focus on building an integrated quality environment, Strategic Continuous Process Improvement:  Which Quality Tools to Use, and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available.


This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired goals.  Tested techniques for executing an improvement process are included along with real-world examples.  The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization.


Find out how to:

  • Identify CPI opportunities
  • Evaluate various CPI options using comparative benchmarks
  • Understand the characteristics of each quality option
  • Map CPI characteristics against quality problems
  • Select the appropriate tool to fit a specific quality problem
  • Recognize the role of governance and performance reviews
  • Cascade and communicate CPI throughout your organization
  • Move the needle toward successful process optimization