Plenert Consulting and Books

Module 17 - Operations Management is part of ITC (International Trade Centre) UNCTAD/WTO and is part of the "continuing mission to develop and improve world trade, especially for developing countries and economies in transition"  (  This module may only be used within the context of an agreement with the ITC and is therefore not available for public sale. 


Operations management is what makes an organization reliable and dependable.  This module, through a series of tools and theories, aims at helping optimize the management of the daily operations of an enterprise.  Particular focus is given to good information, measurement systems, JIT and Lean production systems, tactical management and manufacturing support functions.

The Table of Contents includes:

1) Introduction

2) The Integrated Flow of Information

3) Manufacturing Strategy

4) Tactical Management

5) The Plan of Operation

6) Materials Requirement Planning (MRP)

7) JIT and Lean Production Systems

8) Manufacturing Support Functions


This book can only be purchased through the United Nations International Trade Centre UNCTAD/WTO